Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website. By providing your details, you acknowledge and agree to the practices described in this policy.

Our website is hosted and supported by Squarespace, which provides platform, security, and data‑processing services.

2. Information We Collect

We only collect the information you voluntarily submit through our contact forms:

  • Name

  • Telephone number

  • ·Email address

  • Message content

No additional personal data is collected unless you choose to provide it.

3. How We Use Your Information

Your information is used solely for the following purposes:

  • Responding to your enquiry

  • Providing information about our services

  • Contacting you regarding your request

  • Maintaining internal records of communications

We do not use your information for marketing unless you have explicitly consented.

4. Legal Basis for Processing

We process your personal data under:

  • Legitimate interests – responding to enquiries and operating our business

  • Consent – when you voluntarily submit your details

  • You may withdraw consent at any time by contacting us.

5. Data Storage and Retention

Your information may be stored on Squarespace’s secure servers.

We retain enquiry information only for as long as necessary to respond to your request or meet legal obligations.

6. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your data only when:

  • Required by law

  • Necessary to protect our rights

  • You have provided explicit permission

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold

  • Request correction of inaccurate information

  • Request deletion of your data

  • ·Object to or restrict processing

  • Withdraw consent

To exercise these rights, please contact us using the details below.

8. Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. Squarespace provides industry standard security measures to safeguard data submitted through our website.

9. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email:  hello@coastnorris.co.uk

Telephone: 07970689758

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

12. ICO

Our Data Protection Officer is Hannah Norris,

ICO Registration reference: ZB675305

Registration Reference Issued by: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Telephone: 0303 123 1113 Website: ico.org.uk

Last updated April 2026